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Fairfax DFS 2013

Project_ID: 
13.12
PI1: 
James Ellis
Type: 
Local Government
Sample: 
Proportionate Sample of Client of Fairfax DFS
Project Type: 
Surveys and data collection
Year: 
2013
The Fairfax County Department of Family Services is a client satisfaction survey. The survey is a self-administered paper survey that is mailed to clients' home addresses. The survey was mailed to a random sample of 3500 clients. The survey also included a telephone follow-up to approximately 25% of the non-respondents. The questionnaire was translated into five additional languages beyond English (Vietnamese, Farsi, Spanish, Korean, and Arabic.)