Skip to content Skip to navigation

PWC CS_2008 Supplement

Project_ID: 
8.31
Sponsor: 
PWC
PI1: 
Thomas Guterbock
PI2: 
Abdoulaye Diop
Type: 
Local Government
Sample: 
Analysis based on the 2008 PWC CS data
Project Type: 
Consulting, design, data entry, and analysis
Year: 
2008
This brief report is a supplement to the 2008 Prince William County Citizen Satisfaction Survey. For the present analysis, the complete 2008 dataset was divided into 3 sub-datasets: RDD & targeted listed (the original landline design); RDD & Targeted Listed & General Listed (the modified landline design); and RDD & Targeted Listed & General Listed & Cell-Phone (the new design). With regards to the results, analysis of the different 2008 sub-datasets indicates no clear direction of the impact of change in design. The results were mixed as some items showed significant increase in satisfaction ratings while other showed significant decrease in satisfaction ratings, depending on which designs are used to compare the years.