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Albemarle DSS

Project_ID: 
5.01
Sponsor: 
Albemarle County Department of social Services
PI1: 
David Hartman
Type: 
Local Government
Sample: 
2,000 to field, 663 complete
Project Type: 
Surveys and data collection
Year: 
2005
Client satisfaction study conducted between July and October 2005. Questionnaires were sent to 2,000 DSS clients randomly selected from a list of all DSS clients. Of the 2,000 questionnaires mailed, 1,825 had valid addresses. Completed questionnaires were received from 663 respondents for a net response rate of 36.3%.